Reptile Gardens was voted the #1 attraction in South Dakota in the 2017 USA Today Reader's Poll
A panel of experts partnered with USA Today editors to pick the initial 20 nominees, and the top 10 winners were determined by popular vote on the USA Today website. Our staff is the main reason for our success and they are proud of this title. We're just so thankful and so grateful for all of our Guests and fans who voted for us!
Reptile Gardens has been awarded the Heritage Family Business of the Year Award 2017
The Brockelsby Family founded The Black Hills’ Reptile Gardens® in 1937 and today, the popular Midwest tourist attraction is still under ownership of the same family. Today, Reptile Gardens hosts more species of reptiles than any other park or zoo in the world. Since its founding, the Garden has provided a great entertainment experience for literally millions of visitors.
The Prairie Family Business Association Heritage Family Business of the Year Award is presented each year to a family business that has been in business for 75 years or longer.
Reptile Gardens is a Great Service Star Business!
Reptile Gardens has been designated as a Great Service Star Business from 2003 -2017 and will continue to be one through 2018. Being designated a Great Service Star Business is an honor, and we’re extremely happy to continue to have the designation. We pride ourselves in providing our Guests with a memorable, fun, and educational experience. Being designated as a Great Service Star Business means helping the business community to set an example of excellent customer service, listening to our customer input, and recognizing our employees who make excellence part of their daily routine.
The Great Service Star Program is designed to identify and recognize businesses that complete a set of criteria for hospitality training of their employees, offer a comment mechanism for visitors, and recognize employees for great service. Our staff receives intense and ongoing hospitality training, which isn’t something most zoos, or many other businesses, do. We also love to hear from our customers and take your feedback seriously. Finally, we recognize how important our employees are to your experience, which is why we recognize and reward all of the hard work that goes into make the World’s Largest Reptile Zoo. If you’re visiting the beautiful Black Hills, or are a year-round resident, we welcome you and your family to come experience an adventure you’ll never forget!
Reptile Gardens Wins TripAdvisor’s Certificate of Excellence Award
Reptile Gardens has continuously been awarded the Certificate of Excellence from TripAdvisor since 2012. We’re extremely happy to have been awarded this certificate for the last six years. Our staff has a tremendous amount of pride in ensuring that our Guests have an experience that is truly memorable. Every day we strive to create those memorable experiences by welcoming, engaging, entertaining, and educating Guests of every age. This award is the result of a culmination of reviews from people around the world, and we are honored and humbled by so many people sharing their wonderful experience.
From our family to yours: Thank You.
In addition to receiving TripAdvisor’s Certificate of Excellence, Reptile Gardens has also received acclaim from the Guinness Book of World Records as being the World's Largest Reptile Zoo. However, we’re not just about reptiles. We’ve worked hard to create an exotic, relaxing, and beautiful botanical garden that features very happy and very healthy tropical plants in a very non-tropical South Dakota. Take some time to stroll through the gardens and Tortuga Falls to visit Darwin, the Australian Kookaburra. Whether you’re visiting the Black Hills or are a local resident, Reptile Gardens welcomes everyone to an adventure that the whole family can enjoy.
Reptile Gardens Named the Top Family Attraction in South Dakota
Rapid City, SD –Reptile Gardens has been named the top family attraction in South Dakota by FlipKey.com, the vacation rental company of leading travel site TripAdvisor. The results were obtained through industry research and traveler feedback, and they have found the 50 most loved and most talked about family attractions in each state across the country. Museums, zoos, parks, roadside attractions, sightseeing spots, and many, many more were reviewed for the list, which was ultimately narrowed down to one family attraction per state.
Small Business Administration’s
South Dakota Family-Owned Business of the Year Award: 2010
The Brockelsby family was recently honored with the title of South Dakota Family-Owned Business of the Year. Presented by the South Dakota Small Business Administration District Office, the award is given to a local business based on success, employment opportunities, potential long-term growth and efforts to strengthen the community.
Excellence in Family Business 2009
Reptile Gardens was recently honored with the Excellence in Family Business award which recognizes the successes of exemplary family businesses from their rich heritage and strong values to their community involvement. Annually presented by the Prairie Family Business Association, the regional award is given to families whose businesses have successfully transitioned from one generation to the next.
Tom Didier Excellence in Family Business Award: 2008
The Brockelsby Family, proud owners of Rapid City’s world-renowned family attraction, Reptile Gardens, is the 2008 recipient of the Tom Didier Excellence in Family Business Award.
The Tom Didier Excellence in Family Business Award was established in 1994, to acknowledge the importance of family-owned businesses to the economy and the region. This award recognizes multi-generational family businesses with practices and policies that positively impact local business, as well as the neighboring community.
This award is sponsored by the South Dakota Family Business Association from the University of South Dakota and it honors the many achievements and contributions of the Brockelsby family.
USA Today Top 10 Roadside Attractions in the Country: 2001
USA Today routinely develops a “Top 10” list for a wide range of subjects. In 2001, Reptile Gardens made the daily newspaper’s “Top 10 places in America to stop a car and take a look.”
Midwest Travel Writer’s Association GEMmy Award: 1995
The Midwest Travel Writer’s Association is the oldest association of professional travel writers in the country. The group of travel writers and publicity experts cover topics throughout the 13 Midwestern states as well as destinations around the world. Each year the professional association gives the GEMmy Award to an attraction, site, event, restaurant, accommodation or excursion that is deemed to provide an exceptional travel experience. Destinations from all over the globe have been presented with the GEMmy Award, with Reptile Gardens receiving the honor in 1995. They are the only attraction in South Dakota to receive this honor.
AAA GEM Designation Attraction
Reptile Gardens was the first attraction in South Dakota to receive the AAA GEM designation. Attractions and events with the GEM designation are deemed to be of exceptional interest and quality by AAA’s professional evaluators.